At Create The Movement we absolutely love our customers and we ensure that “over the top” customer services goes into everything we do. A few things we do is on a weekly basis we give a “shout out” on all our social media networks to our clients with a link to their website. We will sometimes do it more than just once a week. Why? Ultimately because we love our customers.
A few things that have helped us to thrive is customer referrals. To us, the best compliment we can get is when a current customer refers us a new lead. As a team and one of our values at Create The Movement is to help establish a relationship with our customers where they have access to our cell phones and we return emails within 24-48 hours but usually we return emails right away.
The best measurement of customer support is whether, after the interaction, the customer would recommend you to a friend. ~Seth Godin